Customer service is very important to us. Blue Hawaii Loans, a residential mortgage broker serving the Hawaii real estate market, recognizes the importance of protecting the privacy and confidentiality of the personal information entrusted to us.
We have adopted practices designed to safeguard the personal information of our customers and website visitors. This Privacy Policy explains what information we collect, how we use it, and with whom it may be shared.
We may collect personal and nonpublic personal information about you as necessary to provide mortgage-related services, respond to inquiries, process applications, and conduct our business.
Information we collect may include:
We may also collect certain information automatically when you use our website, such as your IP address, browser type, device information, pages visited, and other website usage information.
We may use personal information to:
If you provide your mobile phone number and separately consent to receive SMS/text messages from Blue Hawaii Loans, we may use your mobile number to send messages related to your inquiry, mortgage services, application, transaction, appointments, or other communications for which you have provided the appropriate consent.
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to a text message. For assistance, reply HELP.
Your mobile phone number and your consent to receive SMS/text messages will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. SMS consent is not shared with third parties or affiliates.
We do not purchase or use third-party lists of consumers who have opted in to receive SMS messages.
We may disclose personal information when necessary to provide requested mortgage or related services, process transactions, verify information, comply with legal or regulatory requirements, or as otherwise permitted or required by law.
Depending on the circumstances, information may be shared with service providers, financial institutions, lenders, consumer reporting agencies, employers, settlement or closing service providers, technology providers, and other parties involved in providing or supporting the services you request.
We require appropriate confidentiality and data protection practices from parties that receive personal information where applicable.
Sharing of personal information for legitimate business purposes does not include sharing your SMS/text messaging consent or mobile opt-in information with third parties or affiliates for their own marketing or promotional purposes.
We treat personal information as confidential within our firm and maintain policies and procedures designed to protect personal information from unauthorized access, use, alteration, or disclosure.
Our employees and authorized personnel are expected to follow applicable confidentiality and data protection policies.
When you submit information through our website, you consent to the collection and use of that information as described in this Privacy Policy.
If a website form includes an optional SMS/text messaging consent checkbox, that consent is separate from submitting your general contact information. Choosing not to consent to SMS/text messages will not prevent you from submitting a general inquiry or requesting our services.
Our website may contain links to websites operated by third parties. Those websites are not governed by this Privacy Policy. We encourage visitors to review the privacy policies of any third-party websites they visit.
We reserve the right to amend, add to, delete, or otherwise change this Privacy Policy from time to time. Any updated Privacy Policy will be posted on our website with the updated effective date.
If you have questions about this Privacy Policy or how we handle personal information, please contact Blue Hawaii Loans through the contact information provided on our website.
